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Third-Party Billing Specialist

George Mason University   Fairfax, VA   Full-time     Accounting
Posted on June 17, 2022
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Third-Party Billing Specialist

 

The George Mason University, Fiscal Services Department, invites applications for a Third Party Billing Specialist in our Office of Student Accounts. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.

 

Responsibilities:

  • Establish and create third-party accounts by reviewing various tuition assistance forms for accuracy, including all Special Arrangement Contract (SAC) waiver paperwork;
  • Process tuition payments via wire transfer notices, wire transfers, checks, and credit card authorizations;
  • Responsible for all aspects of customer service delivery and satisfaction based on established best practices;
  • Agency account reconciliation of debit and credit balances and preparation of refund requests;
  • Demonstrate professional courtesy to colleagues and others. Work with co-workers with development, cross-training, and other duties as assigned.

 

Required Qualifications:

  • Bachelors in Business or equivalent combination of education and experience;
  • Effective oral and written communication skills;
  • Demonstrated customer service and account analysis experience;
  • Intermediate experience with Microsoft Office applications including Word, Excel, and Access.

 

Preferred Qualifications:

  • General understanding of student privacy laws and policy, including FERPA;
  • Working knowledge of Banner applications, or equivalent computer systems.

 

Special Instructions to Applicants: 

For full consideration, applicants must apply at https://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

 

Equity Statement: 

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.