Cashiers
Pierce Crossing BP
Phenix City, AL
Full-time
Call Center / Customer Service
Posted on October 19, 2018
Cashiers - All shifts, background check required.
Cashier Job Description: (General duties, not specific to this job posting): A Cashier's primary role is to assist customers in the in-store check-out process.
- Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change.
- Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals.
- May be responsible for checking materials and supplies and reporting when stock is low.
- May require a high school diploma or its equivalent and 0-2 years of experience in the field or in a related area.
- Has knowledge of commonly-used concepts, practices and procedures within a particular field.
- Works under immediate supervision of supervisor or manager and must rely on instructions.
- Primary job functions do not typically require exercising independent judgment. Abides by pre-established guidelines to perform the functions of the job.
The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.
Responsibilities:
- Handle cash, credit or check transactions with customers
- Scan goods and collect payments
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Redeem stamps and coupons
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Bag items carefully
- Greet customers when entering or leaving establishment
- Maintain clean and tidy checkout areas
- Keep reports of transactions
- Process returns and check to see if items are damaged
- Answer customers' questions and get a manager if answer doesn't solve the issue
- Bag, box or wrap packages
- Pleasantly deal with customers to ensure satisfaction
Cashier top skills & proficiencies:
- Basic Math
- Interpersonal Communication/Written and Verbal Communication
- Time Management
- Product Knowledge
- Telephone Etiquette
- Customer Service
- Dispute resolution
- Dependability
- Efficiency
- Flexibility
- Friendliness
- Basic (PC) Computer Knowledge
- Attention to Detail
- Sales
- Point of Sale Systems (POS)
- Positive Attitude
- Punctuality