Dispatcher
Dispatcher
The Opportunity:
The Eco Plumbers is seeking a Dispatcher/logistics coordinator. This is your opportunity to get your foot in the door at one of the best places to work and build long-term relationships with your clients. As a Dispatcher, you are the support center for the Company. You will communicate with every department, constantly flowing information as quickly and accurately as possible to support our technicians and set them up for success as well as provide our customers 5-star service. This is definitely not your old school, 9-5 gig and that's just the way we like it!
Our goal as a department is to roll with the punches to win every day!
The Responsibilities:
- Accurately select jobs for our technicians based on their abilities, strengths, current location and metrics
- Communicate with our clients on the technician arrivals and or status of appointment.
- Strategize and prioritize with all adjacent department to ensure efficient and thoughtful service is provided.
- Create plans of actions, execute processes and communicate minute by minute
- Maximize and communicate
- Produce results that hit sales, revenue and sold hour goals
- Provide excellent customer service to our client and exceptional support to our field staff
What starts as a job quickly turns into a career and because we are a Company with a strong growth plan, you'll have the opportunity to go as far and fast as your talents and hard work take you!
The Qualifications:
- You have a strong ability to prioritize
- You possess adaptability, equanimity (pressure performer) and critical thinking skills
- You have an extreme attention to detail and accuracy
- You are a self-motivated individual who enjoys winning as a team
- You enjoy working with people
- You have excellent communication skills
- You can pass a background check and drug test
The Ecoplumbers offers a very generous benefits package. It's one of the reasons the Company attracts and retains the very best people.
The Perks:
- Medical, Dental and Vision insurance offered
- Supplemental insurance offered
- 401k with company match
- Paid holidays, paid birthday off and paid vacations
- Excellent earning potential
- Paid training, on-going instruction and coaching for success
- Employee appreciation activities and events routinely
- Extra incentives programs
At The Ecoplumbers, you'll be working with a great group of individuals who take pride in "Saving the day, protecting the future" for our customers. We respect the talents each person brings the Company to help us reach our common goals, and we have fun getting there!