Paragon Insurance

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Customer Service Representatives

Paragon Insurance
Columbus, GA Full time
Posted on September 15, 2017

Career Opportunities

Customer Service Representative (CSR)

ISU Paragon, a rapidly growing independent insurance agency in Columbus, GA is looking for a Customer Service Representative to market and service Property & Casualty insurance products. If you are interested in working for a forward thinking organization with ties to a national network, submit your resume today.

Job duties include, but are not limited to:

  • Work with team members and management to meet the needs of our clients
  • Provide product support to sales agency and customers
  • Manage client and prospect via e-mail, face to face, mail and telephone
  • Coordinate services with underwriters, claims adjusters, insurance companies, insured, and affiliated dealerships
  • Facilitate claims requests and file claims with carriers
  • Gather data, complete applications and submit to carriers for quotes
  • Use agency management software for insurance related tasks
  • Create new business by quoting, presenting and selling various insurance products
  • Other duties as required

Minimum Qualifications:

  • Applicant must hold an active Property and Casualty license in Georgia or Alabama.
  • High School diploma or equivalent required
  • Minimum of 1 year customer service experience required
  • Must have excellent customer service skills and the ability to communicate with internal and external clients
  • Familiar with Microsoft Office Suite
  • Demonstrated ability to work effectively in a team environment
  • Demonstrated ability to work with diverse groups and individuals at any and all levels of an organization
  • Experience that demonstrates high degrees of self-direction, initiative and motivation; sense of urgency to meet established deadlines
  • Demonstrated problem-solving skills, attention to detail and focus on quality
  • Ability to work productively on multiple projects/courses simultaneously

ISU Paragon offers a competitive salary with opportunities for commissions and bonus, AFLAC, a flexible spending account (FSA) and liberal paid time off (PTO) policy with paid holidays.  To be considered, qualified applicants must submit a resume with a detailed cover letter outlining most recent sales experience and salary requirements via email to or by mail to 6501 Veterans Pkwy. Suite 4B, Columbus, GA 31909.

Candidate must meet minimum requirements to be considered

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